Shipping and Delivery
Welcome to Corel Class, where we specialize in delivering high-quality digital products to our customers. As an e-commerce platform focused on digital downloads, our shipping and delivery processes are designed to ensure immediate, smooth access to all purchased items. Below, we outline the details of our digital shipping and delivery policy.
1. Digital Product Delivery
- Instant Access: Once your purchase is complete, you will receive an email with a link to download your digital product(s) directly from our platform.
- Account Access: Customers can also access all purchased digital products by logging into their account on our website and navigating to the “My Downloads” section.
- Delivery Confirmation: An order confirmation email, containing download instructions and the purchased file(s), will be sent immediately upon successful payment.
2. File Format and Compatibility
- File Types: Our digital products come in standard formats, including PDF, MP4, and ZIP, optimized for easy use on common devices and applications.
- System Requirements: We recommend reviewing product descriptions for any specific software requirements to ensure compatibility with your device before purchase.
3. Download Limitations and Expiry
- Number of Downloads: Each digital product is accessible for a set number of downloads (e.g., three times) to ensure file security. After reaching this limit, access will be restricted.
- Access Period: Downloads remain available in your account for up to 1 year from the purchase date. We recommend downloading and securely storing your files upon purchase.
4. Failed Download Assistance
- If you encounter any issues accessing or downloading your digital products, please contact our support team at support@corelclass.com. Our team is available to resolve download issues promptly.
5. Refund Policy on Digital Products
- Due to the nature of digital products, refunds are generally not available. However, if a file is defective or inaccessible, please reach out to our support team for assistance and potential replacement.
6. Privacy and Security
- We take your privacy and security seriously. All transactions are securely processed, and personal information is never shared with third parties.